Crucial Communication for high performance is a workshop designed for every workplace on the planet. 

Effective Communication characterises high-functioning workplaces. This workshop will build your ability to listen and speak effectively when it matters most. All team members need to develop interpersonal skills that cultivate a sense of belonging and create an environment where people can express what they think and how they feel.

We cover four crucial communication skills, which include :

• Evidence-based strategies to build high-quality connections
• Understanding your communication style and others in your team
• Giving and receiving feedback across a team.
• Active to empathetic Listening

The ability of your team to build these core skills can have a major impact on your performance and team cohesion, specifically the quality of your relationships with others.

Developing positive relationships requires empathy.

Empathy is an emotion similar to understanding that people have varying levels. It requires deep listening to others, understanding verbal and nonverbal cues, and building the ability to appreciate the differences in others.

Communicating well and expressing care for another is more natural in some people than in others and is a skill that can be taught and nurtured.

This  powerful crucial communication for high-performing teams workshop will cover:

• Discover your communication energy network and what makes high-quality connections
• Understand personal communication style and that of your team members
• Recognise the signs that it is time to talk about a situation
• Insight into own communication style under stress and identify the impact
• Use techniques to initiate a discussion constructively
• Practice the skill of active and empathetic listening
• Use the 4 P’s  to prepare and deliver feedback in a way that builds confidence in what you are saying
• Deliver strengths-based appreciation

Tailored Communication Skills options available

• Communication golden rules for virtual or remote work.
• Option to include accountability and responsibility quotient I – We – Us activity
• Full-Day options for a service environment may include difficult conversations, world-class service,  boundaries and building trust.

 Excellent presenter and workshop. Highly valuable for the workplace and life in general.

Adelaide Hills Council Leadership Development Program