In this 2hr | half day or full day Power Connect interactive workshop, we discover and play with many different key communication themes to build strong relationships.

1. Service and Sales Teams looking to build High-Quality Connections with Clients/ Customers + the bonus of being a highly interactive session also supports building relationships across the team.
2. Newly formed or merged teams.
3. Graduate and Mentor Programs

Overview:

Building high-quality connections is essential to support strong and productive working relationships and is also core to building sales, service or mentoring relationships. The blend of content and activities will support the group to build relationships while learning the importance of some of the latest contemporary communication and positive influence strategies.

We draw on the communication content from applied positive psychology, neuroscience and psychological safety to inform best practice for contemporary work or service industries that communicate in person and online.

Workshop Objectives:

• Friend or Foe Icebreaker – we are a social species and like to find mutual ground.
• Understand personal behaviour and that of others with greater insight.
• Relationship Mapping: Discover the two core elements to high-quality connections
• Destructive communication habits
• Building positive communication
• 4 Communication Styles and the pros and cons of each
• Deep listening and identify your own listening pitfalls
• The power in a pause
• Communication breakdowns  – challenges with email, text and social channels
• 3 forms of empathy and the path to compassion

This was originally designed for a program supporting senior leaders to get to know the mentoring graduates. The brief was to learn about their varied communication preferences and to support relationship building. It also provided insight into the best modes and ways to communicate that were considering the other person’s needs.