Keynote| Full Day | Half Day

Onsite, Conference, Virtual | On-line ondemand coming soon

Participants 6 -1000+

Australia Wide + International Virtual Delivery

Difficult Conversations Training Australia By WunderTraining

Master the Art of Communication and Build Stronger Workplace Relationships

Handling tough talks doesn’t have to be stressful. With Difficult Conversations Training Australia by WunderTraining, you’ll gain the tools, strategies, and confidence to manage challenging discussions with professionalism, empathy, and impact. Designed for leaders, managers, and teams, this program helps create a culture of open, respectful, and constructive communication across every level of your organisation.

Difficult Conversations Training | Communications Conference Speaker | Virtual Difficult Conversations Training

Difficult Conversations: Impact Beyond Words

Navigating difficult conversations is an essential skill for all leaders

How many leaders have avoided a tough conversation because they didn’t know where to start or were worried about the response they might get?

Having the motivation, skills and confidence to handle difficult conversations is often one of the biggest challenges for even the most seasoned leader. This workshop aims to remove the fear factor from the difficult conversation and show how the right approach can help turn that tricky conversation into a constructive and caring dialogue.

Difficult conversations come in varied forms.

It could be addressing someone’s behaviour or work, relationship friction, breaking the news about redundancies, or telling someone they were unsuccessful for a promotion. Whatever the issue is, approaching these tricky conversations constructively is crucial for managers. A positive outcome can mean the difference between the team member becoming more engaged and productive or behaviours becoming more challenging and a fractured relationship.

In this advanced communication workshop, we aim to simplify the ‘drama’ and demystify the core of a difficult conversation to plan and deliver a constructive conversation well and achieve the outcome you want. No sandwich approach here!

Difficult Conversations Workshop Objectives:

  • The science behind cultivating high-quality connections.
  • What conversations are difficult, and What’s at stake? Why is it hard?
  • Recognise the most common mistakes we make when having a difficult conversation and know how to avoid them.
  • Identifying positive intent and mutual ground
  • Tips to prepare
  • Cultivating empathetic listening
  • Look beyond the immediate situation and get to the root of a problem
  • Sustainable solutions: negotiate effectively and agree on a way forward

Difficult conversations are almost never about getting the facts right, they are about conflicting perceptions, interpretations, and values.

Difficult Conversations Conference workshop presenter

Why Difficult Conversations Training Matters in Australia

In every workplace, communication is the key to success—but it’s often the hardest part of leadership. Having difficult conversations training empowers individuals and teams to face sensitive issues head-on while preserving trust and collaboration.

Our difficult conversations training Australia program focuses on developing emotional intelligence, Effective Communication Strategies, and conflict resolution in the workplace—essential skills for modern organisations seeking to build stronger teams and healthier work cultures.

Whether you work in corporate, education, or the public sector, managing difficult conversations training ensures that feedback, performance discussions, and change management happen smoothly and productively.

Who Should Attend?

Our difficult conversations workshop is perfect for:

Leaders and managers looking to improve communication.

Team members across all industries — corporate, education, government, and nonprofit.

Executive teams, university or school staff, and government departments seeking better communication outcomes.

If you’re a leader striving for Leadership Development in Australia, or part of a team eager to strengthen collaboration, this training will give you practical tools that make a real difference.

What You Will Learn

Participants in our difficult conversations training Australia program will explore:

Planning and structuring challenging conversations to stay focused and effective.
Delivering constructive feedback effectively using proven Constructive Feedback Techniques.
Handling emotional responses and defusing tension with calm and confidence.
Active listening and empathetic communication to enhance understanding.
Strategies to maintain psychological safety in conversations for a respectful work environment.

Our communication training programs are designed for results—ensuring every conversation builds clarity, trust, and shared understanding.

How the Training Works

Our difficult conversations at work training is available in multiple flexible formats:

Interactive workshops, online modules, or blended learning options.

Engaging practical exercises, role-playing, and real-life workplace scenarios.

Personalised guidance and actionable strategies tailored to your team’s goals.

Each session is guided by experienced facilitators who understand the realities of professional training and development in Australia—so you’ll gain tools you can use immediately in your workplace.

Benefits of Attending

When you choose WunderTraining, you invest in sustainable communication growth and improved team dynamics that last long after the training ends.

Testimonials & Success Stories

"Insightful, I can't wait to dive into my difficult conversation. Great tools to support the preparation and excellent for building perspective. Enjoyed it."

Sally University of South Australia : Student Leaders Package

"A great day of theory and practice helped us bring the team into a closer working relationship through exercises. It provided practical tools to assist with collaborative problem-solving."

Aaron Crowther Executive Director Communication and Brand | Perth

"We have had brilliant feedback from the leadership team - insightful and thought provoking."

Ellie Silk Laser : Leadership Series Tailored

"Fantastic session. Practical strategies that will support with building better communication and relationships with professional colleagues and also personal relationships."

Participant Macquarie | Wealth management ( Tailored delivery)

"Really helpful for supporting parents and the students. I got a lot out of this. Engaging delivery and knowledgeable presenter. Thank you"

Anon: SSO participant Seaton High School SSO Package

Start Building a Culture of Confident Communication

Ready to transform how your team communicates? Let’s make difficult conversations easier, more constructive, and more effective.
Contact the WunderTraining team today to learn more about our difficult conversations training and discover how we can support your goals in communication, leadership, and culture transformation.

Contact Us to get started and experience the power of Effective Communication Strategies that last.

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Our Training Programs

At WunderTraining, we believe every professional deserves to thrive through growth and understanding. Alongside our difficult conversations workshop, we offer a full suite of programs designed to elevate performance and wellbeing:

WELLBEING

Promote resilience and emotional fitness in the workplace.

LEADERSHIP

Drive progress through impactful Leadership Development in Australia.

TEAM BUILDING

Strengthen collaboration and trust across teams.

COMMUNICATION

Foster continuous growth through skill-building and reflection.

Explore more in our About Us section to discover how our professional training and development in Australia supports leaders and teams nationwide.

This course is an essential skill for all leaders and team members. Difficult conversations are easy to put off and avoid. Suitable for executive teams, leaders, university, school and work teams and government departments + all staff conference development days.  Interactive and energetic virtual or in-person delivery supports positive culture and connection.

Positive, Interactive and Energetic Conference and  Plenary Speaker  | Virtual presentations half day or 2 x 90 min

We happily tailor if there is specific challenges or changes within the business.

  • Increased connection and transparency in communication.
  • Greater professionalism and accountability across a team.
  • Elevates relationships in discussing challenging situations, emotions and professional and personal situations that may impact the workplace.

Jane Wundersitz: Australia & International Virtual delivery. Keynote Plenary Speaker, Conference, Executive and Leadership, Public Sector, Employee and Team development | Australia Wide | Adelaide | Canberra | Sydney | Perth | Alice Springs | Brisbane |Darwin |Melbourne

Sonya Law: 30 years experience in Human Resources Management and Senior Leadership Team experience – lived, practical real-world experience. Degree’s in HR, Teaching and Masters in Business. Melbourne | Sydney

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What’s New

It is rare to find a presenter with the practical experience and the latest qualifications to support why she is an industry expert.
Many speakers champion one area- the ability to draw on research across fields and synthesise them into practical strategies is one of her points of difference.
Jane tailors to the conference theme or needs of the business, and her energy is infectious.