Why Positive Feedback is Crucial and How Do I Do It Well

There is a neurochemistry behind praise that actually triggers neurotransmitters that release specific chemicals that impact ‘confidence’ and ‘social composure’. Once these chemicals are released, they give a person’s brain the ability to sustain working on projects even under stress – which means that a person essentially will have greater intention and attention to staying on a project longer to get a result – rather than bailing out midstream and only achieving a fraction of what they could otherwise accomplish.

This positive energy also spreads outward from the recipient of the feedback and affects other team members. As additional positive feedback is given in the workplace, team members feel a greater sense of teamwork and cooperation.

• Observe individual performance
• Be clear- what is the behaviour that you appreciate
• Consider what is the positive impact of the performance/ improvement  on you, the team, and the business
• Praise immediately

How we respond when others share triumphs directly builds or undermines   relationships.  Research shows that being supportive when good things happens is as important in building relationships as supporting when bad things happen.