Slideshow

Positive Communication

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Positive Communication across a team is a foundation of building trust. Whilst we all aspire to open and honest communication so often it can be a challenge to achieve for a whole host of reasons. This is a crucial workshop for all leaders and teams who work in a fast paced environment.

Positive communication includes both appreciating positive output and performance from a team member and giving regular feedback with positive intent. It seems this vital skill for all team members is often one of the biggest challenges.

Have you ever thought - "I should say something but there never seems to be the right time" or " You notice someone is doing really well in an area- but fail to appreciate their input or mention it to them" or when something is not as it should be"If I wait long enough, it will sort itself out."

In reality - we need to give 6 x more positive feedback to our team mates as constructive feedback. Did you know 67% of team mates say they get to little positive feedback. Leaders are often expected to be the ones who solely give both positive and critical feedback in a team - yet the best teams have a consistent stream of performance base feedback across a team...and the most powerful practise is to ensure their is positive intent. If you are keen to shift the communication dynamics in your team - embedding positive communication into your culture will be a game changing shift that you won't look back from.

According to Rich Tate "Feedback is the breakfast of champions" but we prefer a feed forward approach.

WORKSHOP AIM:
Overview: Performance based communication can and should be given up down and laterally with in a work environment. Giving positive and constructive performance based feedback effectively is a skill. And like all skills, it takes practice to build your confidence and improve.

• Insights into current research into the 3 core areas of positive communication
• Awareness of our own experience in receiving positive and constructive feedback and the impact it had on our performance
• Use communication skills to improve relationships by recognising the signs that it is time to talk about a situation
• Identify emotional and behavioural barriers and ways to overcome reluctance to receiving and giving feedback
• Golden rules for the first 30 seconds
• Use techniques to constructively initiate a feedback discussion with a team member, peer or your manager.
• Prepare and deliver feedback with positive intent and in a way that builds confidence in what you are saying
• Use techniques to prepare for receiving feedback, judge its validity and make decisions on what to do with the feedback
• Identify practical strategies to assist when responses to feedback are unexpected
• Practise strength based feedback which acknowledges the personal qualities that a team member brings to their role and contributes to a team for the collective benefit of team dynamics.

* option to include communication profiling
* option to include style under stress cards for self insight

Facilitators :

Jane Wundersitz Adelaide based travels Nationally
Jane has delivered communication and feedback workshops in a corporate setting for over fifteen years. She has supported 1000's of participants with building communication and speaking skills. She has worked in Senior Leadership and Training and Development roles in Australia and the UK and is an award winning speaker. She has used communication profiling across her work history and can tailor the use to support building trust as a leader or in a team environment or in relation to building rapport in a customer service industry.

She has completed a Diploma in Positive Psychology and wellbeing and shares the theory and research surrounding positive communication in this workshop.

Sharon Longridge: Sydney Based travels nationally

Over the last fifteen years, she has helped over 1500 media professionals and business executives in advanced communications. In addition to a BA Communications degree and studies in Business Strategy.


Recent Testimonials
10/10 Constructive and well worthwhile. Relevant examples used and a great structure for preparing a feedback statement. Mandy participant at Uni SA Work Smart Program

Excellent presenter and workshop. Highly valuable for the workplace and life in general. Adelaide Hills Council
Leadership Development Program

Please visit our Testimonials

*Jane Wundersitz and Sharon Longridge are not registered Psychologists nor registered at all with the Australian Health Practitioner Regulation Agency (AHPRA). Wundertraining is not associated with AHPRA.


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