Slideshow

Positive Communication

wundertraining / workshops / listen-speak-influence / positive-communication

Positive Communication across a team is a foundation of building trust. Whilst we all aspire to open and honest communication so often it can be a challenge to achieve for a whole host of reasons. This is a crucial workshop for all leaders and teams who work in a fast paced environment.

Positive communication includes both appreciating positive output and performance from a team member and giving regular feedback with positive intent. It seems this vital skill for all team members is often one of the biggest challenges.

Have you ever thought - "I should say something but there never seems to be the right time" or " You notice someone is doing really well in an area- but fail to appreciate their input or mention it to them" or when something is not as it should be"If I wait long enough, it will sort itself out."

In reality - we need to give 6 x more positive feedback to our team mates as constructive feedback. Did you know 67% of team mates say they get to little positive feedback. Leaders are often expected to be the ones who solely give both positive and critical feedback in a team - yet the best teams have a consistent stream of performance base feedback across a team...and the most powerful practise is to ensure their is positive intent. If you are keen to shift the communication dynamics in your team - embedding positive communication into your culture will be a game-changing shift that you won't look back from.

According to Rich Tate "Feedback is the breakfast of champions" but we prefer a feed-forward approach.

WORKSHOP AIM:
Overview: Performance-based communication can and should be given up down and laterally within a work environment. Giving positive and constructive performance-based feedback effectively is a skill. And like all skills, it takes practice to build your confidence and improve.

• Insights into current research into the 3 core areas of positive communication
• Awareness of our own experience in receiving positive and constructive feedback and the impact it had on our performance
• Use communication skills to improve relationships by recognising the signs that it is time to talk about a situation
• Identify emotional and behavioural barriers and ways to overcome reluctance to receiving and giving feedback
• Golden rules for the first 30 seconds
• Use techniques to constructively initiate a feedback discussion with a team member, peer or your manager.
• Prepare and deliver feedback with positive intent and in a way that builds confidence in what you are saying
• Use techniques to prepare for receiving feedback, judge its validity and make decisions on what to do with the feedback
• Identify practical strategies to assist when responses to feedback are unexpected
• Practise strength-based feedback which acknowledges the personal qualities that a team member brings to their role and contributes to a team for the collective benefit of team dynamics.

* option to include communication profiling
* option to include style under stress cards for self-insight

Facilitators :

Jane Wundersitz Adelaide based travels Nationally
Jane has delivered communication and feedback workshops in a corporate setting for over fifteen years. She has supported 1000's of participants with building communication and speaking skills and believes it is one of the most important skills for leaders to develop.

Sharon Longridge: Sydney Based travels nationally
Over the last fifteen years, she has helped over 1500 media professionals and business executives in advanced communications. In addition to a BA Communications degree and studies in Business Strategy.

Recent Testimonials
10/10 Constructive and well worthwhile. Relevant examples used and a great structure for preparing a feedback statement. Mandy participant at Uni SA Work Smart Program

Excellent presenter and workshop. Highly valuable for the workplace and life in general. Adelaide Hills Council
Leadership Development Program

Please visit our Testimonials

Wundertraining is not associated with AHPRA.


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