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Simply Giving and Receiving Feedback

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Giving feedback is a vital skill for leaders and often one of their biggest challenges. Have you ever thought - "I should say something but there never seems to be the right time" or "If I wait long enough, it will sort itself out." In reality - when we are disappointed or frustrated with the performance of a staff member and we don't give them feedback, we are rewarding poor performance.

"Feedback is the breakfast of champions"- Rich Tate

Overview: Feedback can and should be given up down and laterally with in a work environment. Giving feedback effectively is a skill. And like all skills, it takes practice to build your confidence and improve. Feedback is a two way street in this workshop we learn how to give it effectively and also how to receive it constructively.

• Use feedback skills to improve relationships by recognising the signs that it is time to talk about a situation
• Identify emotional and behavioural barriers and ways to overcome reluctance to receiving and giving feedback
• Use techniques to constructively initiate a feedback discussion with a team member, peer or your manager.
• Prepare and deliver feedback positively and in a way that builds confidence in what you are saying
• Use techniques to prepare for receiving feedback, judge its validity and make decisions on what to do with the feedback
• Identify practical strategies to assist when responses to feedback

Recent Testimonials
10/10 Constructive and well worthwhile. Relevant examples used and a great structure for preparing a feedback statement. Mandy participant at Uni SA Work Smart Program

Excellent presenter and workshop. Highly valuable for the workplace and life in general. Adelaide Hills Council
Leadership Development Program

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